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At Adult Luxury, we are committed to providing high-end products for affordable prices. Our selection ensures quality and pleasure for all our clients.
In order to make a purchase, just explore our website and choose the products you want.
Then, go to the checkout page and follow the instructions to enter your shipping and payment details. Your order will be quickly and confidentially processed and delivered from the nearest store.
You can also opt for free shipping or faster delivery at checkout ❤️
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, Payfast, Peach payments, Payflex, SHOP NOW PAY LATER and bank transfers.
At checkout, you will have the option to choose your preferred payment method.
Simply select the option that will work best for you. You can also select the SHOP NOW PAY LATER option.
How long does shipping take?
Firstly, thank you for choosing our company for your recent purchase. We are excited to have you as our valued customer.
As per your query, please find below the estimated delivery timelines for different shipping options:
– Collection: When your order is ready to collect you can collect after placing the order online on weekdays any time between 8 am to 5 pm.
– Speed Service: Courier services door to door (2-3 days)
– FREE Shipping: For orders on free delivery, we offer free shipping through courier services. This option delivers your order door-to-door within 2-5 days.
-Adult Luxury Have Over 3000 Pickup Points in the South Africa. Simply select your closest pick-up point by checkout.
– Overnight Delivery: If you need your order urgently, we have an overnight delivery option available through courier services.
– Postnet Delivery: We also have a speed service available through Postnet, which delivers your order from counter to counter within 1-3 days.
We hope this information helps in planning the arrival of your order. Please note that these timelines are estimates and may vary depending on certain factors such as location and unforeseen circumstances.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Thank you again for choosing us and we look forward to delivering your order soon! Happy shopping! Good Vibes Only!
Are your products body-safe?
We strive to obtain the highest quality items from reputable manufacturers.
Our selection includes only products made with safe materials that have been rigorously tested for excellence and safety, guaranteeing a safe and enjoyable experience.
What is your return policy?
It is very important to us that you have peace of mind in choosing the right product(s) for you. If for some reason your purchase isn’t the right fit for your desires, we’d like to help remedy that.
We’ve created our return policies and procedures to ensure that our customers receive quality adult products in a simple, discreet, and stress-free manner. Please see our return policy for more details or contact us.
Can I track my order?
After we send out your order, you will be provided with a tracking number through either email or phone (depending on your preference at checkout).
This tracking number can be used to monitor the status of your shipment on our website or the courier’s website. Enjoy real-time tracking!
Is my personal information secure?
Yes, Adult Luxury take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data.
Your information will only be used for order processing and will not be shared with any third parties without your consent.
How can I contact your customer service?
Our customer service team is available to assist you via email, phone, or live chat. You can find our contact information on our websites Contact Us page.
Your satisfaction is our top priority!
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