Your pleasure is our guarantee
South Africa’s #Nr1 Sex Toy Shop. Not all toys are created equally, we source the best non – toxic, FDA Approved, Medical Silicon toys for your pleasure and safety. Adult Luxury offers the biggest collection of luxury sex toys in South-Africa. We offer FREE delivery for ALL orders above R500 ☆Overnight Delivery ☆Industry Leaders ☆Safe Payments & checkout ☆ 100% SUPER DISCREET PACKAGING AND DELIVERY.
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How to track your order?
As soon as we dispatch your order we will send you a tracking number with a link to the selected delivery option you have chosen. This will include the couriers/ post office or postnet links with direct details to track your order in real time.We will send this details to the email or cellphone number you entered when you completed your purchase with us.Alternatively simply lock back into your order at anytime on our website; the tracking number and link to track it will appear under the order summary.Or you can email: [email protected] with your order number and ask us for your tracking details or phone our national call centre: 087 057 7590
Where do we deliver to?
We are excited to announce that we ship in 24 hours! Adult Luxury offer fast delivery times and FREE shipping on ALL orders above R500 & overnight delivery to anywhere in South Africa! Lesotho, Botswana, Nigeria And Namibia have speed service delivery options available. With our efficient delivery network and courier service structures, we guarantee that your order will be shipped within 24 hours. But that's not all! Adult Luxury is an international brand, we also offer fast, discreet delivery to major regions and outer regions across the globe. So, no matter where you are, you can enjoy our exceptional products without any delay. Simply add your desired items to your cart and choose your preferred shipping option during checkout. You'll see the available options for your location, and you can select the one that suits you best. At Adult Luxury, we strive to provide the best customer experience from start to finish. Shop with us today and receive your order in record time! Find more details on our shipping policy on our website.
How long does delivery take?
* Collection: Available 2 hours after placing a order online ( Weekdays 8-5)*FREE shipping for orders above R500 (Courier services door to door 2-5 days)*Overnight: Courier services door to door*Post office to Post office (4 -10 days)*Postnet: Speed service (counter to counter 1-3 days)
Is my package and payment discreet?
We just wanted to reassure you that your parcel, delivery of items, and payments are all handled with the utmost discretion. Rest assured that on your credit card statement, it will only display "online shopping" without any mention of our company name or any funny tags. Furthermore, our packaging is also designed to be discreet. Most toys come in unbranded black boxes, wrapped in paper, and inserted into a courier bag. This way, you can receive your products even at the office without any worries. Thank you for choosing our company for your needs. We always strive to provide the best products and services while also respecting your privacy.
Who will deliver my parcel?
Select your preference by Checkout.
What times do they they deliver:
We would like to remind you that our selected couriers deliver between 8am and 5pm on business days. For emergency orders on weekends, you can arrange for a courier to collect or deliver your parcel. For overnight orders, please ensure they are placed before 12:00 midday for same day dispatch and delivery the following day. This applies to all main centres. If you are located outside a main centre, your delivery may take a little longer but rest assured it will not exceed two to three working days. If you require your parcel to be delivered at a specific time, kindly contact the courier company we have selected for your order. As soon as we process your order, we will provide you with a link containing their details. In case of any changes to the delivery address or time, simply use your tracking number and contact the courier company directly to make arrangements. Please note that during peak periods such as Black Friday, Christmas, Valentine's Day, etc., there may be delays in delivery due to high volume loads on logistics. We apologize in advance if this causes any inconvenience and kindly ask for your understanding. Unfortunately, as we rely on third parties for delivery services, we do not have control over these delays. We cannot guarantee specific delivery times and are not liable for any parcels that do not arrive on time. Thank you for choosing us as your luxury items provider. Should you have any further questions or concerns about your order deliveries, please do not hesitate to contact us.
How Long Will My Order Take To Arrive?
In South Africa : Overnight or as per checkout option you select.
Where Is My Parcel?
Thank you for choosing our company for your recent purchase. We are grateful for your business and we want to ensure that your shopping experience with us is convenient and hassle-free. We would like to inform you that as soon as we dispatch your items, a tracking number with a link to the selected delivery options you chose during checkout will be available. This will allow you to track your order in real time and communicate directly with the delivery service. If you need to check the status of your order, simply log into your account on our website at any time. Your tracking information and selected delivery options will be readily available for your convenience. Alternatively, if you have any questions or concerns regarding the delivery of your parcel, please do not hesitate to contact us. Our contact details can be found on the "contact us" page on our website. Thank you once again for choosing our company. We appreciate your business and hope to continue providing you with excellent service.