Delivery & Discretion
Delivery to: Anywhere in the world ! Super Speedy Overnight Delivery Available in South Africa. Speed Service Delivery to Mozambique, Swaziland, Namibia, Botswana and Lesotho. Normal Delivery times for the rest of the world.
Please see options by “checkout”
Our parcels are 100% discreet (no one will ever guess what it is or where it's from) Discreet Packaging:
Parcels: The Luxury items are covered in plain bags or boxes inside regular courier packaging. No one will suspect the content. There isn't anything on the box to indicate where the package is from. We know privacy is important to you, so we make sure above is done discreetly.
Waybill: Super discreet. Anyone looking at it will not know where your parcel is from. We use an alias name as Sender so if anyone else signs for your parcel they won't see where it's from.
Bank Account: Your credit card is charged in the name of our parent company : Online Shopping Or a direct bank transfer can be done to our sister company's account. Bottom line: Don't worry about us delivering to your home or business. You could even get your boss / secretary / colleague to sign for the box - they will never know what's inside! Who will deliver my parcel?
Select your preference by Checkout.
What times do they deliver:
Our Selected Couriers deliver between 8am and 5pm on business days. On Weekends for emergency orders couriers can be arranged by you to collect or deliver.
Overnight Orders must be place before 12:00 midday for same day dispatch.
Our overnight delivery option applies to all main centres. If you are outside a main centre your delivery may take a little longer, but happily though not longer than two to three working days!
If you want your parcel to be delivered a specific time, please contact the courier company we send it out with to arrange. As soon as we process your order we send you a link with the specific couriers companies details that will be delivering your luxury items. If any adjustments to address or delivery times needs to be made you can simply use your tracking number and contact them to arrange above.
How Long Will My Order Take To Arrive?
In South Africa : Overnight or as per checkout option you select.
Mozambique, Swaziland and Namibia. We can’t guarantee delivery times, but your parcel should reach you within 1-2 weeks of paying for your order.
Lesotho and Botswana VAT & Duties payable by receiver in country of receipt.
International deliveries : We can’t guarantee delivery times, but your parcel should reach you within 1-2 weeks of paying for your order.
Any International orders returned due to unsuccessful courier delivery attempts, will incur an identical delivery fee for re-shipment.
Where Is My Parcel?
As soon as we dispatch your items we send you a tracking nr with a link to selected delivery options you have chosen with their direct details to track your order and communicate with them directly. You can also lock back into your order at anytime on our website to view above.